IRS Funding Expected to Lead to Better Customer Service This Tax Season

After years of budget cuts to the IRS, the federal government agency is getting an $80 billion boost to upgrade dated computer systems and hire more agents. Many observers hope this will lead to better customer service and more even handed enforcement. Soledad O'Brien speaks with Susan Long, associate professor at Syracuse University and co-founder/co-director of TRAC, about how this will affect most Americans.